Privacy Policy
Effective Date: March 2026
Total Delivery Recruitment (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data, and your rights under the UK General Data Protection Regulation (UK GDPR).
Who We Are (Data Controller)
Total Delivery Recruitment is the data controller responsible for your personal data, including information collected directly or via third parties on our behalf.
Contact Details:
Total Delivery Recruitment
4 Cricklade Court, Second Floor
Cricklade Street
Old Town, Swindon
England, SN1 3EY
Email: help@totaldeliveryrecruitment.com
Who This Policy Applies To
This policy applies to:
Job applicants and candidates
Clients and business contacts
Website users
Information We Collect
Information You Provide
We may collect:
Name, address, email, and phone number
CV details (employment history, qualifications, skills)
Job preferences and salary expectations
Identification documents (e.g. passport, driving licence)
Right to work documentation
Interview notes and correspondence
Company details (if you are a client or contact)
Sensitive Data (if applicable)
Where necessary, we may process:
Date of birth
Nationality
Diversity data (e.g. gender, ethnicity – optional)
Criminal record or compliance-related information
We only process this where lawful and necessary.
Information Collected Automatically
When you use our website, we may collect:
IP address
Browser type and device information
Pages visited and time spent on site
Referring URLs
Access times and dates
How We Use Your Information
We use your personal data to:
Match candidates with suitable job opportunities
Manage recruitment processes
Communicate with you about roles or services
Arrange interviews and job offers
Provide recruitment services to clients
Maintain and improve our website
Send marketing communications (only with your consent)
Comply with legal and regulatory obligations
Legal Basis for Processing
We rely on the following lawful bases:
Legitimate interests – recruitment services and business operations
Consent – marketing communications and certain data processing
Legal obligation – compliance with employment and legal requirements
Contractual necessity – where processing is required for a contract
Cookies and Tracking Technologies
We use cookies and similar technologies to:
Improve website functionality
Analyse user behaviour
Remember your preferences
You can control cookies via your browser settings. Disabling cookies may affect website functionality.
Automated Decision-Making
We may use software tools to help identify suitable candidates based on criteria. However, all final recruitment decisions involve human review.
Data Sharing
We may share your data with:
Clients for recruitment purposes
Third-party service providers (e.g. IT systems, hosting providers)
Professional advisers
Regulatory authorities where required
All third parties are required to keep your data secure and confidential.
Data Retention
We retain your personal data only as long as necessary:
Successful candidates: up to 3 years after placement
Unsuccessful candidates: up to 6–12 months
Client/business data: as long as the relationship exists
We may retain data longer where required by law.
Data Security
We take appropriate security measures to protect your data, including:
Secure servers and systems
SSL encryption on our website
Restricted access to personal data
Firewalls and anti-malware protection
While we take all reasonable steps, no online system is completely secure.
Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict processing in certain cases
Object to processing (especially for marketing)
Withdraw consent at any time
To exercise your rights, please contact us using the details above.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
Third-Party Websites
Our website may contain links to external websites. We are not responsible for their privacy practices, and we recommend reviewing their policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website, and where appropriate, we will notify you.
Contact Us
If you have any questions or wish to exercise your rights, please contact:
Email: help@totaldeliveryrecruitment.com
Address:
Total Delivery Recruitment
4 Cricklade Court, Second Floor
Cricklade Street
Old Town, Swindon
England, SN1 3EY